Cross Cultural Communication
Hot and Cold climate cultures are quite different. One is relationship based and the other is task oriented. In the south it is customary to greet a store owner and to engage in small talk before asking for the item you wish to purchase. If one were to practice such a courtesy in a place like New York City, the clerk would probably become suspicious, not understanding your desire to be friendly and to establish a relationship.
Hot and Cold Climate Cultures
Hot Climate Cultures:
- Relationship Based
- Society is feeling oriented
- Efficiency does not take priority over relationship
- It is important to build rapport
Cold Climate Cultures:
- Task oriented
- Society is inclined toward logic
- Communication must be accurate and precise
- Being effecient is a way of showing respect to others